FAQ
GENERAL
Does the Pocket Gopher come in different colors? The Pocket Gopher comes in four different colors; Classic Black, Black Camo, Hawaiian Red and Pineapple Blue.
Does the Pocket Gopher come in different sizes? Yes!
- MINI SIZE: 4.1” x 7.3” x 3.3” (Black Camo)
- ORIGINAL SIZE: 5.3” x 8.4” x 3.7” (Classic Black, Pineapple Blue, Hawaiian Red)
The Black Camo is the only smaller, more compact design while the other three (Classic Black, Pineapple Blue, Hawaiian Red) are slightly larger.
Is the Pocket Gopher really strong enough to hold my belongings on metal railings? The Pocket Gopher has a patent pending internal magnet design to comfortably hold up to 3lbs. These are the world's strongest, rigorously tested magnets that can hold even through the bumpiest of golf cart terrain or GET YOUR MONEY BACK!! See videos in gallery to see the Pocket Gopher in action
What is your Warranty? We offer customers a 30 day money-back guarantee on all purchases, so there is zero risk to you!
Who can use the Pocket Gopher? The Pocket Gopher is a versatile golf product used by all ages, skill levels and genders
Can I customize my Pocket Gopher? Yes ! Email us at orders@gophy.com with your request. Be advised there is a Minimum Order Quantity (MOQ) of 50 units.
Can I order Pocket Gophers for a golf tournament? Yes! Email us at orders@gophy.com with your request.
Is there a discount? Yes! Enter your email address through the pop-up for a 10% off your entire purchase coupon code.
What comes with the Pocket Gopher? The Pocket Gopher is delivered to you fully loaded with tees, ball markers, a divot repair tool, and a Pocket Gopher dust bag.
ORDERS
Can I change or cancel my order? Yes. If you decide to change or cancel your order, please email us at service@gophy.com within 24 hours from placing your order. We strive to ship orders quickly so please reach out as soon as possible.
Can I track my order? Yes. You may track your order right from the order confirmation page or "Track Your Order"
What is the Return/Refund policy? Refer to our return policy here. Customer satisfaction is our top priority and if you are dissatisfied in any way with your order please shoot us an email at service@gophy.com with your name and Order # so we may best serve your needs!
What forms of payment do you accept? Customers will have the option to to pay using a credit card (Visa, Mastercard, Discover, American Express), a PayPal account, or through an Amazon account.
Shipping & Delivery
How do I know if my order has been shipped? You will receive an order confirmation once your order has been processed and you will receive an additional email once it has been shipped.
How long does shipping take? Refer to our shipping policy here. Orders will be shipped FREE via UPS/USPS Ground, unless you choose a faster paid shipping method. The Pocket Gopher will be delivered within 1-5 business days. Please contact us at service@gophy.com if you have shipping questions.